Privacy Policy

We may collect information you voluntarily provide, including your name, email address, phone number, company name, project details, and any message you submit through our website forms or live chat.

We may also collect basic website usage information such as page visits, browser type, device information, and referral source.

We use collected information to:

• Respond to inquiries submitted through our website
• Notify authorized internal staff about new leads or live chat requests
• Provide customer support and business communications
• Improve our website, services, and response process
• Maintain security, prevent abuse, and comply with legal obligations

Epic Development Solutions may send SMS messages to website visitors who voluntarily opt in to receive text-message follow-up. These messages may relate to an inquiry, requested services, appointment scheduling, project updates, and customer support.

SMS consent is optional. Providing a phone number, submitting a contact form, starting a live chat conversation, requesting services, or completing a transaction does not automatically enroll an individual in SMS messaging. Where SMS consent is collected online, the user must affirmatively select a separate optional checkbox that is unchecked by default. Users may submit an inquiry, continue a live chat conversation, and request services without opting in to receive SMS messages.

Epic Development Solutions may also send internal operational SMS alerts to authorized staff members or employees when a website visitor submits a contact form or live chat request. Internal staff recipients provide their mobile phone numbers directly to Epic Development Solutions and separately consent to receive work-related notifications.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Mobile phone numbers, SMS opt-in data, and SMS consent information will not be sold, rented, shared, or transferred to third parties, affiliates, or lead generators for marketing or promotional purposes.

Trusted service providers may process information only as needed to deliver services on our behalf, such as SMS delivery, hosting, CRM, analytics, and customer support tools. These providers are not permitted to use mobile phone numbers or SMS consent information for their own marketing purposes.

We may use trusted vendors to operate our website, communications, hosting, analytics, CRM, or SMS delivery. These providers may process information only as needed to perform services on our behalf and are not permitted to use the information for their own marketing purposes.

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of electronic transmission or storage is completely secure.

We retain information only as long as reasonably necessary for business, legal, operational, or compliance purposes.

You may request to access, update, or delete your information by contacting us at hello@epicdevsolutions.com. SMS recipients may opt out at any time by replying STOP.

For privacy questions, contact us at: